Automatic switch from O2 to Sky

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Automatic switch from O2 to Sky

PostPosted by O2MACH2 » Sun Jan 19, 2014 12:36 pm

I decided to allow the auto migration from O2 BB to Sky BB and if it's crap then I can easily migrate away because I won't be tied into a 12 month contract period.

The last communication I had from Sky was dated 9 September 2013 which said, "We're planning to move you to Sky Broadband Unlimited in November/December for £15 per month".

The upstream connection has dropped to around 800kbps from 1300+kbps, the downstream has dropped from around 10,000kbps to 9300kbps but the SNRM is still the same. The connection indicates a Sky profile except for the SNRM.

MyO2 says, in BIG RED FONT "Your move to Sky broadband has started"

But I was charged £18 per month on 7 January, the next bill is showing the same and my IP addy is still showing "78.86.xx.x (78-86-xx-x.zone2.bethere.co.uk)"

So am I now with Sky or am I still with O2 ?????
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Re: Automatic switch from O2 to Sky

PostPosted by perksie » Sun Jan 19, 2014 2:43 pm

If you haven't been notified I would say your account should stay as it is.

It does look as if you're in a sort of half way stage of being moved across, weird!
And the voice in the wilderness said "smile things could be worse", and lo I smiled and things did get worse!
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Re: Automatic switch from O2 to Sky

PostPosted by O2MACH2 » Sun Jan 19, 2014 2:56 pm

Yes.....looks like Openreach were quicker than Sky Accounts dept :legend :legend :legend
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Re: Automatic switch from O2 to Sky

PostPosted by O2MACH2 » Mon Jan 20, 2014 11:49 am

False alarm !!

It was obviously one of those O2 local network blips (which affect the connection for several days then disappears) that I've often reported on t'other side. :angry

This morning the connection is 9995/1382 with bit-loading showing a normal graph and SNRM is normal also.

I'll await Sky to cock it up now.
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Re: Automatic switch from O2 to Sky

PostPosted by O2MACH2 » Tue Feb 11, 2014 6:12 pm

Successfully moved over to Sky at around 4:30pm today.

Connection went from 10500kbps/1375kbps to 9619kbps/832kbps (probably attributable more to the time of day than anything else)

Attenuation changed from 38.5dB to 40.0dB

Output Power from 19.1dBm to 21.1dBm

The plus side is that there seems to be fewer empty tones in the bits per tone graph, in fact it's looking a lot healthier up to 862.5kHz Tone 200
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