Alcatel phone locked

Re: Alcatel phone locked

PostPosted by pdmoulsher » Tue Mar 04, 2014 6:56 pm

No network name on start-up. Restored defaults, appears ok 'til one of the 3 sims given to me with the phone (one of which is brand new T mobile - aledgedly) and as soon as you fire it up, back to the 'SIM Locked' message :angry

Gonna take it home and try my Voda sim in it .....

If that don't work, then I'll consider the 'smash it' option :idk
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Re: Alcatel phone locked

PostPosted by liquid » Tue Mar 04, 2014 7:03 pm

Do the sims work in other phones? Rule out duff sims. Maybe due to inactivity they're shut off? If they're all old they may of been removed by the provider in which case the sim numbers gone back into the pool and no longer active on that sim.
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Re: Alcatel phone locked

PostPosted by pdmoulsher » Tue Mar 04, 2014 7:06 pm

That's what I'm thinking.

Got the phone and sims to take home, I'll try my Voda in this phone and the other sims in my trusty old Nokia 6100 classic .......
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Re: Alcatel phone locked

PostPosted by liquid » Tue Mar 04, 2014 7:08 pm

Keep us updated :)
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Re: Alcatel phone locked

PostPosted by pdmoulsher » Tue Mar 04, 2014 9:32 pm

Put my Voda sim in - same 'Sim locked' message

Put the T Mobile sim in my spare phone, works fine - guess the phone's toast then? :bye
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Re: Alcatel phone locked

PostPosted by liquid » Tue Mar 04, 2014 9:36 pm

I would suggest so :(

So what networks have you tried? Covered all of them?
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Re: Alcatel phone locked

PostPosted by pdmoulsher » Tue Mar 04, 2014 9:49 pm

Just Voda and T mobile, haven't got any other 'standard' size sims
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Re: Alcatel phone locked

PostPosted by liquid » Tue Mar 04, 2014 9:55 pm

I'm just wondering if it was miss sold. Don't suppose you know the phone number for it?

Actually I assume its got Internet? Would the settings show what network is being used?
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Re: Alcatel phone locked

PostPosted by MI5 » Tue Mar 04, 2014 10:00 pm

You need to try a Three & o2 sim in it then launch it if it still ain't playing.....
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Re: Alcatel phone locked

PostPosted by liquid » Tue Mar 04, 2014 10:05 pm

Hard reset time mate :)

Turn off then hold hash # and turn it back on. Apparantly will fix it.
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