can't sign into an online phone forum

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can't sign into an online phone forum

PostPosted by WispaRed7 » Tue Aug 04, 2015 9:02 pm

I have been trying to sign in with repeated change of passwords & help from a particular mobile forum live chat facility
today I have been advised by the community manager to do something or other with my browser's cache & cookies
I just don't know what to do or what that means
Can anyone help please :(
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Re: can't sign into an online phone forum

PostPosted by Cleoriff » Tue Aug 04, 2015 9:09 pm

Hi Jane....
Someone will be along to help
Clear your browsers cache and cookies you were told
I will be able to report back if it doesn't work ;)
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Re: can't sign into an online phone forum

PostPosted by MI5 » Tue Aug 04, 2015 9:18 pm

Which browser do you use?
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Re: can't sign into an online phone forum

PostPosted by WispaRed7 » Tue Aug 04, 2015 9:20 pm

Chrome
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Re: can't sign into an online phone forum

PostPosted by WispaRed7 » Tue Aug 04, 2015 9:28 pm

Sorry to bother everyone ... particularly you MI5 whilst you are on holiday
Look, I'm beggaring off to bed, as had goddamnawful night last night, throwing up :vom after something I'd eaten had upset me, & my brain is better for computer stuff earlier in the day
Goodnight Sleep Well God Bless xx
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Re: can't sign into an online phone forum

PostPosted by Cleoriff » Tue Aug 04, 2015 9:35 pm

Pop back on tomorrow first thing Jane. There will be something more to help you I know. Nite lass ...I hope you feel better by tomorrow :halo
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Re: can't sign into an online phone forum

PostPosted by MI5 » Tue Aug 04, 2015 9:51 pm

Click the page symbol or the http bit at the left of the address bar.
This will open a dialog box.
Click on the cookies link them delete each one.
Grammar. The difference between knowing your shit and knowing you're shit.
S3 i9305, Rooted, CM 12.1, Lycamobile.
Xperia Z5 Dual Sim, EE & O2.
Xperia Z3 Compact Tablet LTE, Three.

Imitation. The sincerest form of flattery
http://giffgaff.com/orders/affiliate/psl184
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Re: can't sign into an online phone forum

PostPosted by WispaRed7 » Wed Aug 05, 2015 12:37 pm

I've done that MI5 thank you
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Re: can't sign into an online phone forum

PostPosted by MI5 » Wed Aug 05, 2015 1:01 pm

So try and log in again and if it won't accept your latest password click on the forgotten password link to reset it.
Make sure you use your email address as your user name tho.
Grammar. The difference between knowing your shit and knowing you're shit.
S3 i9305, Rooted, CM 12.1, Lycamobile.
Xperia Z5 Dual Sim, EE & O2.
Xperia Z3 Compact Tablet LTE, Three.

Imitation. The sincerest form of flattery
http://giffgaff.com/orders/affiliate/psl184
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Re: can't sign into an online phone forum

PostPosted by WispaRed7 » Wed Aug 05, 2015 8:34 pm

thank you MI5, I've done this a few times today since you posted & still can't login
the default password comes up as 12 'stars' if that's any use
I've been using new passwords without 12 letters/numbers
sorry to bother you MI5, I'm getting fed up (:
enjoy your holiday
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