Problem checking out on online supermarket shopping

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Re: Problem checking out on online supermarket shopping

PostPosted by WispaRed7 » Sun Feb 28, 2016 9:32 pm

Hi viridis ... I have just tried to checkout a saved Morrisons shop online & it hasn't worked :(
I have an idea, something MI5 has posted above ^ ^ ^
thank you
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Re: Problem checking out on online supermarket shopping

PostPosted by WispaRed7 » Sun Feb 28, 2016 9:39 pm

My mistake viridis ... I thought I was onto something ie ad-blocker which MI5 mentioned above ^ ^ ^
Oh well, tomorrow is another day
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Re: Problem checking out on online supermarket shopping

PostPosted by WispaRed7 » Wed Mar 02, 2016 2:59 am

It's imperative I get to the bottom of this ... I asked for Mastercard's number but the bank person at their customer services didn't respond, only to say contact Tescoe's they have the most problems with them
It stands to reason its at the banks end because all these companies or one of them just can't have a problem with me trying to get to the very last page where I input my Securecode & I'm so sick off getting that rectangular frowny face
To be continued ...
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Re: Problem checking out on online supermarket shopping

PostPosted by Cleoriff » Wed Mar 02, 2016 9:11 am

Jane ...can I ask if you have problems with anything else you buy online with this card (other than food shopping?)
Also is this a debit or credit card?
Personally I would be requesting a new card...or even changing to a visa debit card.
I have three Visa debit cards and never had a problem checking out any shopping ....
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Re: Problem checking out on online supermarket shopping

PostPosted by WispaRed7 » Wed Mar 02, 2016 10:47 pm

Cleoriff wrote:Jane ...can I ask if you have problems with anything else you buy online with this card (other than food shopping?)
Also is this a debit or credit card?
Personally I would be requesting a new card...or even changing to a visa debit card.
I have three Visa debit cards and never had a problem checking out any shopping ....


Hi Cleoriff ... Dorothy Perkins, Marks & Spencer I can't checkout with ... I can use the debit card to get cash from any atm ... & it will go through any chip & pin machine ... one adviser at the bank said they have no problem with my card ... I don't want a CREDIT card but another debit card by as you say visa would be alright ... I've installed Windows 10 again (groans from our lovely MI5) & now can't shop at all from Morrisons = no hand symbol when mousing over to booking a slot to get started ... one adviser did say that Morrisons have taken a £1 out of my account ... my head is buzzing & you know me tech novice = I've had enough & I'm a bit frightened as to why all this has happened when my bank says there's nowt wrong with me account ... another adviser try Tesco's they have the most problems with them :chicken
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Re: Problem checking out on online supermarket shopping

PostPosted by Cleoriff » Wed Mar 02, 2016 10:49 pm

Ask for a new card....or even try a visa debit.
I use Nationwide BS and HSBC and never have a problem with any of them Jane
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Re: Problem checking out on online supermarket shopping

PostPosted by WispaRed7 » Thu Mar 03, 2016 10:44 am

Can I get a new debit (visa) card from my existing bank?
I really don't want to go through the hassle of getting a new bank account :chicken
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Re: Problem checking out on online supermarket shopping

PostPosted by Cleoriff » Thu Mar 03, 2016 11:21 am

WispaRed7 wrote:Can I get a new debit (visa) card from my existing bank?
I really don't want to go through the hassle of getting a new bank account :chicken


You will have to ask them Jane. Either way you need a new card, whether it's Mastercard or Visa.

It's also no big deal getting a new account with Nationwide.
My grandson got one with them when he turned 16. He buys stuff online with no problem at all..
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Re: Problem checking out on online supermarket shopping

PostPosted by WispaRed7 » Thu Mar 03, 2016 1:27 pm

I have an account with the Haliax & an account with Skipton Building Society ... minimal amounts of money in both ... my bank is the Yorkshire ... I've heard good things about the Nationwide, but there is not a branch in town, this is important to me ... atm I'm housebound with a germ ... I'll ring my bank when I have enough minutes on my phone ... or ... call in when I'm over bug

thank you for all your input Cleoriff

:chicken
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Re: Problem checking out on online supermarket shopping

PostPosted by WispaRed7 » Sun May 01, 2016 11:05 pm

Just to let you know I've done as you suggested Cleoriff ie got another debit card, done at the branch in town, easily enough as you said
& I've shopped successfully at Morrisons ... phew :DD
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