Why Can't I Call Even Though I Have Signal?

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Why Can't I Call Even Though I Have Signal?

PostPosted by Gillsfankev » Fri Jun 14, 2013 2:31 pm

There are a couple of reasons for this.

1) Check http://status.o2.co.uk

If there is a known problem you will find it here. if not inform O2 who will look into it.

2) There may be a problem with your firmware.

Do A back up of all your data and factory reset or repair the phone and see if that fixes the issue

3) It's Radio, Not Magic.

The power output of the mast far exceeds the output of your phone. The signal from the mast may be getting to you but your signal from your phone may not be getting to the mast. Move closer. This is also a cause of "I can hear them, but they can't hear me"
Yooooooooouu Arrrrrrrrreeeeee
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Re: Why Can't I Call Even Though I Have Signal?

PostPosted by opium » Fri Jun 14, 2013 3:55 pm

Also worthwhile making sure your bills are up to date as a bar on the account or handset may still show signal but not permit you to make calls.
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